Privacy Policy
Rise Up Creations Privacy Policy
Last updated: July 26, 2026
This Privacy Policy explains how Rise Up Creations collects, uses, and shares information when you visit our website, submit an inquiry, book a session, access a client gallery, or participate in our student ambassador program.
It works alongside our Terms of Service, which appears alongside this policy in the footer of your client gallery and on our website.
1) Who we are and how to reach us
Rise Up Creations ("we," "us," "our") is a photography business owned and operated by Cass Rufus, based in Elmhurst, Illinois.
For any privacy question or request, email us at riseupcreations@riseupwb.com.
2) Information we collect
Information you give us directly
Contact information such as name, email address, phone number, and mailing address
Session details you submit, including service type, preferred dates, locations, referral information, and notes
Creative preferences you share, such as questionnaire responses, mood boards, and inspiration links
Names and ages of session subjects, including minors
Parent or guardian contact information when the client is under 18
Shipping and billing addresses for print and product orders
Signed agreements and related records
Information collected automatically
Gallery access activity through our gallery provider
IP address, device type, browser type, and operating system
Pages visited, time spent, and referring website, through standard logs and analytics
Photographs and video
Images and video captured during a session are personal information when they identify a person. We store, edit, and deliver these files as part of providing our services.
Payment information
Payments are processed through secure third party providers. We do not collect or store full payment card details or bank account numbers on our systems. Our payment providers may share limited details with us, such as the last four digits of a card, the payment amount, and the transaction status.
3) How we use your information
We use the information we collect to:
Respond to inquiries, provide quotes, and communicate about services
Book, plan, and photograph sessions
Deliver galleries, downloads, prints, and products
Manage bookings, contracts, invoicing, and client support
Administer our student ambassador program and communicate with participants and their parents
Send newsletters, promotions, and updates when you have asked to receive them
Display images in our portfolio and marketing, as described in our Terms of Service and your signed agreement
Improve our website, services, and client experience
Keep business records and meet legal, tax, and accounting obligations
Maintain security and prevent fraud or abuse
We do not sell your personal information. We do not share it with third parties for their own independent marketing purposes.
4) How we share information
We share information only as needed to operate our business, such as with:
Pixieset, which hosts our client galleries and online store
Service providers that host our website and handle forms, scheduling, email, and file delivery
Payment processors that handle invoicing and transactions
Print labs and product fulfillment providers that produce and ship your orders
Shipping carriers for delivery of physical products
Professional advisors, such as our accountant or attorney, when necessary
Legal authorities, when required by law, subpoena, or valid legal process, or to protect our rights, property, or safety
Each of these providers maintains its own privacy policy governing how it handles information.
If our business is ever sold or transferred, client information may transfer as part of that transaction. We would notify affected clients.
5) Client galleries and your privacy controls
Client galleries may be password protected. Depending on the settings selected for your gallery, you may have options to control the visibility of certain images, limit who can view or download them, and adjust sharing permissions.
If you would like your gallery set to a higher privacy level, or would like specific images hidden, contact us and we will adjust the settings for you.
You are responsible for keeping your gallery password private. Please do not post it publicly or share it on social media.
6) Children's and minors' privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information online from a child under 13 without verifiable parental consent. If you believe a child under 13 has provided personal information to us, contact us and we will address it promptly.
We photograph minors as part of our sessions and our student ambassador program. When a client or program participant is under 18:
A parent or legal guardian must provide consent and enter into any agreement on the minor's behalf
We collect the parent or guardian's contact information as the primary point of contact
We collect only the information about the minor that we need to plan and deliver the session
A parent or legal guardian may request access to, correction of, or deletion of their child's information at any time
A parent or legal guardian may withdraw permission for promotional use of their child's images at any time by emailing us
We do not publish a minor's full name, school, home address, phone number, or other identifying details alongside their images without written parental permission.
7) Cookies and analytics
Our site and service providers may use cookies and similar technologies to keep the site working properly, remember your preferences, keep gallery sessions active, and understand how visitors use the site.
You can control cookies through your browser settings. Blocking cookies may affect gallery access and some site features.
Analytics services we use may set their own cookies and are governed by their own privacy policies.
8) Marketing communications
If you have opted in to our email list, we may send newsletters, session announcements, promotions, and mini session availability. Every marketing email includes an unsubscribe link.
Unsubscribing from marketing does not stop transactional messages related to your booking, such as invoices, gallery delivery notices, and session logistics.
9) Data retention
We retain information only as long as needed for business, legal, and operational purposes, including delivering galleries, providing support, maintaining records, and fulfilling orders.
Client galleries remain active for the period stated in our Terms of Service, after which images may be archived or removed
Image archives are retained at our discretion and are not guaranteed indefinitely
Signed agreements and contracts are retained for at least 10 years, which matches the Illinois statute of limitations for written contracts
Invoices, receipts, and financial records are retained for at least 7 years for tax and accounting purposes
Records relating to a client or session subject who was under 18 at the time of service are retained until at least two years after that person turns 18, or for the periods above, whichever is longer
Inquiry and marketing contact information is retained until you ask us to remove it
You are responsible for downloading and backing up your delivered images before your gallery expires.
10) How we protect your information
We take reasonable administrative and technical steps to protect personal information, including password protected galleries, secured devices and accounts, limited access to client records, and reputable third party platforms for payment and file hosting.
No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we take the protection of your information seriously and will notify you if we become aware of a breach affecting your data, as required by law.
11) Your choices and rights
You may, at any time:
Ask what personal information we hold about you
Ask us to correct information that is inaccurate or out of date
Ask us to delete information we are not required to keep
Withdraw permission for promotional use of your images
Request removal of specific images from our public channels
Adjust the privacy settings on your client gallery
Unsubscribe from marketing emails
Depending on where you live, you may have additional rights under state or international privacy laws, including the right to know what information is collected, the right to request deletion, the right to opt out of the sale or sharing of personal information, and the right not to be discriminated against for exercising these rights. We do not sell or share personal information as those terms are defined under those laws.
To make a request, email riseupcreations@riseupwb.com. We will respond within 30 days and may need to verify your identity first. For a minor, requests must come from a parent or legal guardian.
12) Third party links
Our website, galleries, and emails may link to third party sites such as Pinterest, social media platforms, or vendor pages. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
13) Social media
If you interact with us on social media, those platforms collect information according to their own privacy policies. Comments, messages, and tags you send us on those platforms are handled under the platform's terms, not this policy.
14) Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be posted here, and we will make reasonable efforts to notify active clients by email.
15) Contact
Questions, requests, or concerns about your privacy are always welcome.
Rise Up Creations Elmhurst, Illinois riseupcreations@riseupwb.com